Frequently Asked Questions

Get answers to common questions about The Tripple Threat- Loc Detox, Loc Wash and Hydration Treatment- No Retwist.

The service is scheduled for 1 hour and 15 minutes. Extra time may be needed for heavy buildup; if we exceed the allotted time because of intensive cleansing, a $25 Intense Detox Fee applies. We'll communicate timing during consultation.

No — this no-retwist service cleanses and hydrates without manipulating root structure. We avoid retwisting, excessive tension, or chemical processing. Minor movement of loose hairs can occur, but your established loc pattern stays intact.

Most clients benefit from this treatment every 4–8 weeks depending on scalp oiliness, product buildup, and lifestyle. We'll recommend a personalized interval during consultation to maintain cleanliness and hydration without over-cleansing or disrupting loc maturity.

We use professional, natural-based shampoos, conditioners, and herbal hot oils chosen for sensitivity and efficacy. If you have allergies or scalp conditions, tell us before booking. We can patch test or substitute hypoallergenic alternatives to minimize irritation risk.

Yes — the three-step shampoo and detox protocol targets waxes, silicones, and mineral buildup. For exceptionally heavy deposits we may extend cleansing, which could trigger the $25 Intense Detox Fee if the session exceeds the scheduled time.

No major prep required. Arrive with dry or lightly damp locs and avoid heavy styling products the day before. Notify us about recent chemical treatments or scalp concerns; that information helps us tailor products and avoid adverse reactions.