Frequently Asked Questions

Get answers to common questions about Loc Shampoo and Hydration Treatment- No Retwist.

Typically 60 to 90 minutes depending on loc length and thickness. A brief consultation at booking helps estimate time. Severe buildup, very long locs, or requested extras may extend the appointment by another 30–45 minutes.

No — this specific service excludes retwisting. It focuses on cleansing, deep conditioning, hot oil, and steam to hydrate and strengthen locs. If you want a retwist, book a combined service or request scheduling for a retwist separately.

Every 4–8 weeks is recommended depending on your hair's moisture needs and lifestyle. Drier or heat-stressed locs may benefit from more frequent treatments, while well-moisturized locs can space visits further apart.

Yes, the three-step clarifying shampoo is designed to lift oils and residue. Severe mineral or wax buildup may require an extra clarifying session or specialized removal techniques—our stylist will assess and recommend the best approach.

Yes, steam therapy is safe and beneficial for most loc types when performed professionally. It opens cuticles for better product penetration and increases moisture. Inform your stylist about sensitivities or scalp conditions so we can adjust temperature and duration.

Avoid heavy products and heat for 48 hours; use lightweight moisturizing sprays and sealants. Sleep with a silk or satin cover to retain moisture. Schedule follow-up treatments as recommended and consult stylist for a personalized home-care routine.