Frequently Asked Questions

Get answers to common questions about Loc Retwist - Shoulder Length ( Back row at shoulder and above mid-back).

Appointment time covers wash, steam, and retwist. Stylist work typically takes one and a half to two hours, excluding 45 to 60 minutes of dryer time. Fees: $25 if matting occurred; $50 plus 30–40 minutes added for over 150 locs.

Yes. A complimentary steam is included to gently open hair cuticles and improve product penetration. Steam softens roots for easier manipulation, enhances cleanliness after the clarifying wash, and helps achieve a smoother, longer-lasting retwist with reduced breakage.

Arrive with detangled, mostly dry hair if possible and avoid heavy gels or oils 48 hours before. Bring photos of desired parting or style. Allow extra time for drying—appointment excludes 45 to 60 minutes dryer time—so plan accordingly to prevent delays.

Yes. A $25 fee applies if matting is present and requires extra detangling. For clients with more than 150 locs, a $50 surcharge and an additional 30–40 minutes will be added to cover the extended time and resources required.

Most clients retwist every four to six weeks to maintain neat roots and prevent excessive buildup. Timing varies by hair growth, texture, and styling choices. Your stylist will recommend a personalized schedule that supports loc health and your preferred look.

Avoid wetting or heavy sweating for 24 to 48 hours to let the retwist set. Sleep on a satin bonnet or pillowcase, apply light oil to the scalp sparingly, and use gentle clarifying shampoo and moisturizing spray between appointments.