Frequently Asked Questions

Get answers to common questions about Loc Retwist- Above Shoulder (Back Row Above Shoulder).

The appointment covers consultation, clarifying wash, steam treatment, and the retwist itself. Dryer time (45–60 minutes) is excluded from appointment length. Additional time or fees may apply for matting or extra loc counts over 150.

Yes. If matting has occurred we charge a $25 detangling fee. Severe matting may require more time or a different service; we’ll assess on arrival and discuss the safest, most effective approach.

No. Our complimentary steam treatment is gentle and designed to hydrate and soften locs, improving manageability and reducing breakage risk. It supports a clean retwist and does not loosen healthy loc structure when performed professionally.

We generally recommend scheduling retwists every 4–6 weeks to maintain neat roots and healthy growth. Individual needs vary by hair texture, growth rate, and styling, so we’ll recommend a personalized schedule during your visit.

Yes. We use professional, residue-free clarifying shampoos and lightweight moisturizers formulated for locs. Products are selected to cleanse without buildup and to support long-term loc health; we also suggest at-home care tips.

Yes. For more than 150 locs there is an additional $50 fee and we add approximately 30–40 minutes to the appointment to ensure a thorough, consistent retwist across all locs.