Frequently Asked Questions

Get answers to common questions about Above Shoulder Retwist- Save $216.

The package includes twelve retwists across the year, each featuring SkyLocs’ signature three-step wash, a deep scalp cleanse, and a restorative steam treatment, ensuring consistent care and overall savings compared to single-session pricing.

You receive one retwist per month (12 total) to maintain above-shoulder locs. Scheduling is spaced to preserve health and style; appointments can be adjusted slightly to fit your calendar with advance notice.

Memberships are designed for the registered client and are generally non-transferable. If you need to gift or transfer, contact SkyLocs management to discuss options, documentation, or one-time exceptions.

The annual package covers the twelve retwists, three-step wash, scalp cleanse, and steam treatment only. Additional services like color, specialty styling, or retail products are billed separately at standard rates.

Please provide at least 24–48 hours notice to cancel or reschedule. Missed appointments without adequate notice may be forfeited; consistent scheduling helps you maximize the annual benefits and locked-in pricing.

The package is ideal for established above-shoulder locs. New starters should consult first—early-stage locs may need tailored care before joining. Book a consultation to confirm suitability for your loc maturity.